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Course Content
SYLLABUS
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COURSE OBJECTIVES :
UNIT I – INTRODUCTION TO OPERATIONS MANAGEMENT
UNIT II – PLANNING AND CONTROL OF OPERATIONS
UNIT III – OPERATIONS AND THE VALUE CHAIN
UNIT IV – DESIGNING OPERATIONS
UNIT V – DYNAMIC OPERATIONS AND MATERIALS MANAGEMENT
TEXT BOOKS
REFERENCES
LECTURE NOTES
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I. 1 Introduction to Operations Management
I. 2 Nature and importance of Operations Management
I. 3 Historical Development
I.4 Transformation Process
I. 5 Difference between service and goods
I. 6 A System perspectives
I. 7 Functions
I.8 Challenges
I. 9 Current Priorities, Recent Trends
I. 10 Operations Strategy – Strategic fit, Framework
I. 11 Productivity
I. 12 World Class Manufacturing Practices
II. 1 Demand Forecasting
II. 2 Need, types, objectives and steps
II. 3 Overview of Qualitative Methods
II. 4 Quantitative Methods
II. 5 Operations Planning
II. 6 Resource Planning
II. 7 Inventory Planning and Control
II. 8 Inventory Planning and Control
II. 9 Operations Scheduling
II. 10 Theory of Constraints – Bottlenecks
II. 11 Capacity Constrained Resources
II. 12 Synchronous Manufacturing
III. 1 Capacity Planning
III. 2 Long Range, Types
III. 3 Developing Capacity Alternatives
III. 4 Tools for Capacity Planning
III. 5 Facility Location – Theories
III. 6 Steps in Selection
III. 7 Location Models
III. 8 Sourcing and Procurement
III. 9 Strategic Sourcing
III. 10 Make or Buy Decision
III. 11 Procurement Process
III. 12 Managing Vendors
IV. 1 Product Design
IV. 2 Criteria, Approaches
IV. 3 Product Development Process
IV. 4 Stage – Gate Approach
IV. 5 Tools for Efficient development
IV. 6 Process – Design
IV. 7 Strategy
IV. 8 Types, Analysis
IV. 9 Facility Layout
IV. 10 Principles, Types
IV. 11 Planning Tools and Techniques
IV. 12 Planning Tools and Techniques
QUESTION BANK
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Unit I – 2 Mark
Unit 1 – 16 Marks
Unit II – 2 Marks
Unit II – 16 Marks
Unit III – 2 Marks
Unit III – 16 Marks
Unit IV – 2 Marks
Unit IV – 16 Marks
Unit V – 2 Marks
Unit V – 16 Marks
Assignment
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Assignment 1
Assignment 2
Puzzles
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Unit I – 1
Unit I – 2
Unit II – 1
Unit II – 2
Unit III – 1
Unit III – 2
Unit IV – 1
Unit IV – 2
Unit V – 1
Unit V – 2
23BAT613 – Operations Management

T1 – Richard B. Chase, Ravi Shankar, F. Robert Jacobs, Operations and Supply Chain
Management, McGraw Hill Education (India) Pvt. Ltd, 14th Edition.

T2 – Mahadevan B, Operations management: Theory and practice. Pearson Education India.

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