Server and Storage I/O Fundamentals - Server and I/O Architectures - Storage Hierarchy - IT Clouds - Virtualization: Servers, Storage, and Networking -Virtualization and Storage Services Infrastructure Resource Management - Managing Data Infrastructures for Cloud and Virtual Environments - Introduction to Infrastructure Resource Management - Understanding IT Resources -Managing IT Resources - Service Offerings, Categories, and Technology Alignment - Gaining Situational Awareness and Control -From SRM to E2E SRA - Search and eDiscovery - Performance and Capacity Planning -Data Movement and Migration

Being Secure Without Being Scared - Eliminating Blind Spots, Gaps in Coverage, or “Dark Territories” - Security Threat Risks and Challenges - Taking Action to Secure Your Resources -Physical Security - Logical Security - Multitenancy - Deciphering Encryption - Securing Networks - Securing Storage - Removable Media Security - Virtual Servers, Physical Servers, and Desktops - Securing Clouds - Disposing of Digital Assets and Technology - Security Checklist

Backup/Restore and Business Continuance / Disaster Recovery - Data Protection Challenges and Opportunities - Protect, Preserve, and Serve Information Services - Basic Information Reliability–Availability– Serviceability (RAS) - High Availability and Business Continuance -Disaster Recovery - Data Protection vs. Preservation (Backup vs. Archive) -SLO and SLAs: How Much Availability Do You Need vs. Want - RTO and RPO: Balancing Data Availability vs. Time and Budgets - Reconciling and Assessing RTO and RPO Requirements - Tiered Data Protection - Common-Sense Data Protection -Virtual, Physical, and Cloud Data Protection - Tools and Technologies -Virtual and Physical Machine Movement - Enabling High Availability - Snapshots and Continuous Data Protection - Backup and Recovery - Data Replication (Local, Remote, and Cloud) - Data Protection Management - Modernizing Data Protection and Backup -Expanding from DR to BC, Shifting from Cost Overhead to Profit Center -Using Virtualization and Clouds to Enhance Data Protection - Data Protection Checklist Unit IV

Clarifying Cloud Confusion: What Does Your Cloud Need to Do - IaaS, PaaS, SaaS, and AaaS - Accessing Clouds - Public Cloud Services - Private Clouds - Stacks and Solutions -PODs and Modular Data Center Components - Vendor Lock-in: The Good, the Bad, and the Ugly - Evaluating Cloud Servers and Solutions

Software and Management Tools - Management Tool Interfaces - End-to-End Management - Licensing Topics - The Evolving Role of Management Tools - Hard vs. Soft Products - The Other IT Resources: People, Processes, and Policies