Unit I:
Introduction to Communication: Business Communication : Meaning ᎓ Objectives –
Significance ofEffective Business Communication- Media ᎓ Types ᎓ Barriers ᎓
Principles ᎓ Modern Communication Methods ᎓ Business Letters : Need ᎓ Functions – Kinds ᎓ Essentials of Effective Business Letters ᎓ Layout ᎓ Planning the letter.
Unit II:
Written Communication: Introduction to Basic Writing: Introduction – Process of writing – Styles ofWriting Significance of writing skills – Writing Conventions – Characteristics of good writing Do᎙s and Don᎙ts of good writing. Article Writing: Meaning – Essential elements of Article Writing – Detailed Format: a) Title b) By- Writer᎙s Name) Body ᎓ Introduction – Main Idea-Support – Conclusion.
Unit III:
Written Communication: Report Writing ᎓ Meaning – Essential elements of Report Writing – Kinds of Reports – Reporting for a Meeting/Assembly – Reporting for a Newspaper –
Reporting for a Magazine – Tips and Conventions of Report Writing.
Unit IV:
Writing Formal Letters: Types of Letters ᎓ Circulars ᎓ Complaints – Memos Promotional Content ᎓ Sales -Recovery/Remittances.
Meetings ᎓ Notice ᎓Agenda – Drafting minutes – Action Taken Report.
Unit V:
Interview and Public Speech: Application Letters ᎓ Preparation of Resume – Interview: Meaning ᎓ Objectives and Techniques of various types of Interviews ᎓ Public Speech ᎓ Characteristics o*****ood speech ᎓ Business Report Presentations – E-mail Slide or Visual Presentation – Internet – Video conferencing.
TEXT(S)
1. Rajendra Pal Korahill Essentials of Business Communication, Sultan Chand & Sons, New
Delhi, 2014ISBN ᎓ 9788180547294.
REFERENCE MATERIALS
1. Ramesh, MS, & C. C Pattanshetti, Business Communication, R.Chand&Co, New Delhi,
2015. ISBN -8180450236
2. Mary Ellen Guffey, Dona Loewy, Essentials of Business Communication Cengage,
2019, ISBN -9781337386494
3. Marry El en Guffey, Dana Loewy Essentials of Business Communication Cengage, 11th
Edition 2019,ISBN ᎓ 8601419624744.
4. Courtland L. Bovee, John V. Thill Business Communication Today, Pearson, 14th Edition
2018, ISBN᎓ 9780134562186.
5. ****** Bhardwaj Fundamentals of Business Communication Dreamtech Press, Edition
2019, ISBN ᎓9789388425926.
E-RESOURCES
1. https://resource.cdn.icai.org/46651bosfnd-p2-secb-cp1.pdf
2. http://www.rspa.com/https://www.quora.com/How-do-I-prepare-for-business-
correspondence-and- reporting- in-the-CA-Foundation
3. https://cablogindia.com/business-and-commercial-knowledge-bck-notes-for-ca-foundation/
4.https://www.yourarticlelibrary.com/business-communication/business-communication-
meaning- elements-and-features-with-diagram/70142
5. https://studiousguy.com/business-communication/